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FAQS
PAMPLING
Shipping and Payment
Free t-Shirts!
About Our Products
Guarantees and Returns
Competition
Shipping fees
The best T-shirts, and more!
- We are leaders. Since 2005.
New T-shirts every day!
- Every day you will find new amazing Tees on our web page.
From only €9,90!
- You always have the opportunity to get some great T-shirts for only 9,90€, thanks to models on sale and our XpressTees.
Design, price and quality!
- We use a pure cotton shirt produced under fair working conditions. And here in Spain we print our amazing designs using the best screen printing and a lot of love, so that they can last for a long time, just the way you like it.
You design, you buy, you're the boss!
- You are the one who helps us choose what you like: vote for the proposals, discuss in our contest and share your taste with the whole community.
Free T-shirts!
- Pampling rewards your participation with our point program, take a look and find out how to get free T-shirts!
Fast shipping!
- We ship fast, worldwide and for only 3,90€!
Support for designers!
- All our products are designed by top designers from all over the world, so part of the price of the shirt goes to them. Thanks to your purchases we can provide monthly thousands of € to our designers.
Do you want to join us?
Delivery charges:
- Shipping fees for UK cost 3.90€. For other countries, calculate the cost here. Where is my order?:
- International orders are delivered by the national postal service of each country.
- For shipments to Belgium, France, Germany, Holand, Italy, United Kingdom you can track your order at this link: www.trackyourparcel.eu
- For shipments to the rest of the world you only have to write an email to help@pampling.com and we will be glad to give you your tracking number
Payment Methods:
- We accept credit/debit:Visa, MasterCard, American Express, through Sabadell Bank secure payment process
- You can also pay by PayPal (this option give you more credit / debit card options)
- Bank transfer to the account: Sabadell Bank IBAN: ES1800810359320001681969 / BIC-SWIFT: BSAB ESBB
Delivery time:
- International delivery usually takes approximately 3-15 working days, depending on the country of destination.
- Remember that if you have ordered an XpressTee, delivery time is extended because we don´t begin to manufacture them until the selling time is over, so they generally leave the warehouse between 1-3 days after the purchase period.
- If you have any problem or question don´t hesitate to contact us at help@pampling.com or 0034 954 097652
- We send all our orders using a certified mail, nevertheless, certain countries do not provide us with a tracking service. Anyway, in the event that you had any problem / noticed a delay don't hesitate to contact us and we will do everything possible to help you.
- *Expected delivery time shall be taken to count from the checkout date.
Free t-Shirts!
- FREE T-shirts and products? Join Pampling´s rewards system. You help Pampling grow and we will return the favor. Earn points for every purchase and/or for every time you participate on our site, then redeem these points to pay less (or nothing) on future orders.
How to earn points:
- For buying one T-shirt or sweatshirt 200 points. (Except Sales period)
- For buying a T-shirt on sale, Xpresstee or any other product 100 points.
- For voting for 50 proposals 5 points.
- For each design accepted for competition 50 points.
- For every post on your Pampling blog 5 points.
- For every 200 comments on the website 20 points.
What you can use your points for:
- You'll get a 1€ discount every 100 points. Points can be redeemed for half or all of the lowest priced product.
- The discount will be applied to the item with the lowest price.
- Using points will partially/totally cancel the purchase price, as well as the related promotions
- Voucher codes without minimum requirement will not give points for your purchase
- Voucher codes and promos are not cumulative
¿How do I know my size?
- We recommend you to choose a T-shirt that fits you well, take its measurements and compare it with our size guide (as is a textile product, this measurements can have a margin of error of +-5%, depending of the model).
UNISEX T-SHIRTS
SIZE
S
M
L
XL
2XL
3XL
A - CHEST WIDTH (cm)
50
53
56
58
62
64
B - TOTAL LENGTH (cm)
69
72
74
76
78
80
HOW TO TAKE MEASUREMENTS - Measure from point to point with the item laid out (not the circumference).
CHEST WIDTH
TOTAL LENGTH
WOMEN T-SHIRTS
SIZE
XS
S
M
L
XL
2XL
A - CHEST WIDTH (cm)
40
43
46
49
52
55
B - TOTAL LENGTH (cm)
58
61
63
65
67
69
HOW TO TAKE MEASUREMENTS - Measure from point to point with the item laid out (not the circumference).
CHEST WIDTH
TOTAL LENGTH
KIDS T-SHIRTS
SIZE
XS
S
M
L
XL
AGE
6years
8years
10years
12years
14years
A - CHEST WIDTH (cm)
35
39
43
46
48
B - TOTAL LENGTH (cm)
49
53
57
61
64
HOW TO TAKE MEASUREMENTS - Measure from point to point with the item laid out (not the circumference).
CHEST WIDTH
TOTAL LENGTH
TANK TOPS T-SHIRTS
SIZE
S
M
L
XL
A - CHEST WIDTH (cm)
40
43
46
49
B - TOTAL LENGTH (cm)
63
66
69
70
HOW TO TAKE MEASUREMENTS - Measure from point to point with the item laid out (not the circumference).
CHEST WIDTH
TOTAL LENGTH
HOODIES
SIZE
XS
S
M
L
XL
2XL
A - CHEST WIDTH (cm)
48
51
54
57
60
63
B - TOTAL LENGTH (cm)
66
67,5
69
70,5
72
73,5
HOW TO TAKE MEASUREMENTS - Measure from point to point with the item laid out (not the circumference).
CHEST WIDTH
TOTAL LENGTH
SWEATSHIRTS
SIZE
XS
S
M
L
XL
2XL
A - CHEST WIDTH (cm)
49,5
52,5
55,5
58,5
61,5
64,5
B - TOTAL LENGTH (cm)
66,5
68
69
70,5
71,5
73
HOW TO TAKE MEASUREMENTS - Measure from point to point with the item laid out (not the circumference).
CHEST WIDTH
TOTAL LENGTH
SWIMWEAR
SIZE
XS
S
M
L
XL
2XL
UNSTRECHED WAIST WIDTH (cm)
35
37
39
41
43
45
B - TOTAL LENGTH (cm)
42
43
44
45
46,5
48
HOW TO TAKE MEASUREMENTS - Measure from point to point with the item laid out (not the circumference).
UNSTRECHED WAIST WIDTH (cm)
TOTAL LENGTH
KIDS HOODIES
SIZE
XS
S
M
L
AGE
6years
8years
10years
12years
A - CHEST WIDTH (cm)
38
40
43
46
B - TOTAL LENGTH (cm)
50
53
57
61
HOW TO TAKE MEASUREMENTS - Measure from point to point with the item laid out (not the circumference).
CHEST WIDTH
TOTAL LENGTH
KIDS SWEATSHIRTS
SIZE
XS
S
M
L
AGE
6years
8years
10years
12years
A - CHEST WIDTH (cm)
38
40
43
46
B - TOTAL LENGTH (cm)
50
53
57
61
HOW TO TAKE MEASUREMENTS - Measure from point to point with the item laid out (not the circumference).
CHEST WIDTH
TOTAL LENGTH
LONG SLEEVE UNISEX T-SHIRTS
SIZE
XS
S
M
L
XL
2XL
A - CHEST WIDTH (cm)
47
50
53
56
59
62
B - TOTAL LENGTH (cm)
68
70
72
74
76
78
HOW TO TAKE MEASUREMENTS - Measure from point to point with the item laid out (not the circumference).
CHEST WIDTH
TOTAL LENGTH
BOXERS
SIZE
XS
S
M
L
XL
2XL
3XL
UNSTRECHED WAIST WIDTH (cm)
27
29
31
33
35
37
39
B - TOTAL LENGTH (cm)
25
26
27
28
29
30
31
HOW TO TAKE MEASUREMENTS - Measure from point to point with the item laid out (not the circumference).
UNSTRECHED WAIST WIDTH (cm)
TOTAL LENGTH
SNEAKERS (EUR)
SIZE
36
37
38
39
40
41
42
43
44
45
A - SNEAKER LENGTH (cm)
24,4
25
25,8
26,4
27
27,8
28,6
29,2
29,8
30,5
SNEAKERS (UK)
SIZE
3
4
5
6
7
8
9
10
11
12
A - SNEAKER LENGTH (inches)
9,61
9,84
10,2
10,4
10,6
10,9
11,3
11,5
11,7
12
*Measurement of the shoe sole.
HOW TO TAKE MEASUREMENTS - Measure the sole of the shoe from one point to the other.
SNEAKER LENGTH
How to measure the shoes?
- The shoe must be placed on top of a ruler, whilst leaning the heel against a wall. As a next step, lean a straight object against the toe of the shoe (e.g. the lid of your shoe box). The object will mark the exact size of the shoe on the ruler.
How do you make the shirts?
- All designs are printed on 100% cotton T-shirts. They ensure high quality standards as regards the printing and long lasting products
- Our T-shirts are printed in Spain using the best silkscreen. The traditional and best printing method. Most websites with a catalogue as broad as ours usually use digital printing or transfers that don´t provide the quality and durability we demand for our garments.
What is an XpressTee?
- It is an exclusive shirt on sale, available for a limited time at a great price: 10€.When countdown finishes on our website, it will no longer be available at that price. Some of them may end up in our catalog or in stores, but not at that price. Note that we make these shirts on demand, we will contact you within 1-3 days after the purchase deadline.
How can I care for my t-shirts?
- We recommend washing the shirt at 30 degrees or less, do not tumble dry, hang them upside down and when ironing don´t use the iron directly on the printed side.
Guarantees and Returns
- At Pampling we´ve been making T-shirts for more than 15 years and offering the best possible customer service. We place the best care in our designs and in our clothes so that you fully enjoy the experience of wearing Pampling.
- If the product does not satisfy you, we will change it for another or refund you. If you´re not going to wear the shirt it does not make sense to keep it.
- You have 90 days to return your order. As long as your garment is not used or washed and is in good conditions.
- No refunds can be issued after 90 days after the delivery date.
How to return your order if...
- The product that you received was damaged or defective: write us at help@pampling.com and we will send you again the product for free.
- You do not like the product, it does not fit you well, or you changed your mind: send it back to us at the following address with the delivery invoice and inform us if you would prefer change it for another product or get your money back:
Option 1 - Spain: Pampling.com Calle Pino Estrobo, 36. 41016 Sevilla (Spain)
Option 2 - Netherlands: Wituka. Damrak 59, 1012 LL Amsterdam, Netherlands
The shipping costs for sending us the product you want to change / be refunded for are borne by you.
When we will receive the products, we will provide you with a code that will enable you to make a new purchase totally free of charge.
If you prefer to get your money back, we will return it to the credit card or we will carry out a bank transfer.
What is Pampling's always active contest?
- An online design contest is always active in Pampling. It is open to any theme and designer from all over the world. In addition, we sometimes organise themed contests besides this one.
- All designs entered in the contest are voted on for a period of 7 days and then remain in our gallery. Pampling reserves the right to select designs even before the end of the voting period.
What are the requirements for entering the contest?
- The designs must be the original work of the submitting designer and may not be copies of other existing designs or images. The author's hand must be clearly visible on the design and no montages or parts of other designs or images may be used.
- All designs received will be reviewed by Pampling's Creativity and Design team and may or may not be approved for voting. These quality filters will mainly take into account the possibility of printing it on a T-shirt, as well as other technical aspects, image and intellectual property rights and the quality of the design. We know that this last point is very subjective, but we believe that an average level should be maintained in the contest and that the non-approval of a design is just a motivation to improve.
What characteristics must the design have?
- To be able to use the design, it must be created or exported in Photoshop or Illustrator. Hand-drawn or scanned designs are not valid, nor are designs created with Procreate or non-professional programes
- When setting up your document, please note that you must comply with the following guidelines:
- Maximum print size: 27 cm wide and 38 cm high.
- With a surface of this size, it is possible to fit the design around the edges of the t-shirt, but this does not mean that the design has to be of this size; design it in the size you think will work for your t-shirt. The resolution of the document must be 300 dpi.
- When preparing the design for printing there are a few rules to follow:
- The design must have the colours separated by layers. Each of them must be in a different layer and must not overlap one another, except for the background colour.
- It cannot have shades. The colours must be uniform. Each layer must have only one solid colour. If it is necessary to create shades or mix colours, this must be done by means of halftone hatching.
- The halftone screen must be a 35-point line with a resolution of 300 dpi.
- The file for printing must be in .psd or .ai format and contain:
- A group with the solid colours separated by colours and layers for screen printing on fabric.
- One group with the original (layered without halftones), for digital printing on other products that do not have the limits of screen printing.
- The maximum number of colours that can be used is:
- 9 colours on light t-shirts.
- 8 colours on all other colours or black.
- IMPORTANT: this is the maximum number of colours, but it is good to spare and use only the quatity needed
Why can I not see my design published?
- We publish almost all designs that meet the standards, please check that your design has no shades and that it is within the specified measurements. If it still does not appear, it could be because we have not received it or because it does not pass the filter to be published. In this case, we recommend you take a couple of tries and give it another try
Who wins the contest?
- Winners are always chosen by us. We take all votes into account, but they will not determine the final decision. And don't worry if your design is not chosen the first time: it can be put back into the competition at a later date, or we may write to you directly to produce it at any time.
Can I promote my design in the contest?
- You can promote it as you like, but the design with the most votes does not necessarily win.
What happens if you choose my design?
- In that case, we will contact you to send you the final version of your design and pay you the amount you earned.
- Don't worry if your design is not chosen on the first attempt: it can be resubmitted to the contest at a later date, or we may write to you directly to produce it at any time.
What is the prize?
- If your design is selected to be part of our catalogue, you will receive a prize of €500. In return, we will have the rights to produce the design for 12 months, but without any exclusivity
Where can I buy products with my design?
- Pampling branded products are sold both online and in physical shops, always keeping the intellectual property rights of the design.
Shipping calculator
- International orders are delivered by the national postal service of each country.
- For shipments to Belgium, France, Germany, Holand, Italy, United Kingdom you can track your order at this link: www.trackyourparcel.eu
- For shipments to the rest of the world you only have to write an email to help@pampling.com and we will be glad to give you your tracking number
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